YOUR FIRST TIME: THE SPA VIRGIN The whole purpose of a spa treatment is to RELAX. It’s advised to get here at least 15 minutes prior to your appointment to give yourself enough time to fill in your client card, get changed etc. If you have a spa included, then remember to bring your bathers. GREETINGS When you check in at the front desk, the spa receptionist will greet you and if you haven’t been before, then we will ask you to fill out a Client Card with some basic details.