What to expect for Day Spa Virgin
YOUR FIRST TIME: THE SPA VIRGIN
The whole purpose of a spa treatment is to RELAX.
It’s advised to get here at least 15 minutes prior to your appointment to give yourself enough time to fill in your client card, get changed etc. If you have a spa included, then remember to bring your bathers.
GREETINGS
When you check in at the front desk, the spa receptionist will greet you and if you haven’t been before, then we will ask you to fill out a Client Card with some basic details.
We will then escort you to the changing room and provide a robe to get undressed down to underwear (for most treatments.) There are lockers provided to lock away your clothing, bags and jewellery.
Once changed, you can make your way to the Relaxation Lounge. One of our trained therapists will then see to you. You are welcome to utilise this area prior to and after your treatment.
OUR RELAXATION LOUNGE AREA
With all Spa Treatments, the Relaxation Lounge has on offer a glass of wine, coffee and a range of teas. We also have mini desserts and nibbles available. Our location is a place of serenity that is opposite the tranquil waters of Rockingham foreshore. With our beautiful Perth sunny weather, it is truly a heavenly place to relax. In winter, snuggle up with a warm drink and make the most of “you time.”
TREATMENT
During your treatment, your therapist will discuss what to expect. So go ahead, relax and enjoy it! There are no judgements being made here – we see bodies of all kinds, ages and will do everything to make you feel completely comfortable.
Once your treatment is finished, you will be shown back into the Relaxation Lounge. Feel free to read a magazine or bring a book. If you are here with a friend / partner, enjoy the quiet time together.
When you ready, head back to the change room to get dressed. Then we will sort out the payment and you can blissfully float downstairs and enjoy the rest of your day.

QUESTIONS
How much notice do I have to give if I need to change my appointment?
We have a strict 24 hour cancellation policy which means if we do not hear from you within 24 hours of your appointment, we will have to either redeem your voucher or charge your credit card.
We send a reminder text to you a day prior to remind you – making it one less thing to think about. If you have booked a surprise for someone, please let us know in advance so the reminder does not go directly to them.
How can I buy a Gift Voucher for someone?
There are three easy options for you.
Go to your website www.urbandayspa.com.au and purchase directly from there.
Call us on (08) 9529 3333
Come in and see us
Can I join as a Member?
Absolutely! We now have The Elite Club Membership and it’s jam-packed full of goodies for just $15.45 a week plus $97 joining fee.
INCLUDES:
$80 Gift Voucher to give away or use for yourself
Free Ultraceuticals Skin Health Care Check $70
Ultraceuticals Skin Care Pack valued $118
Gift Bag valued $70
Total Value: $338
EACH MONTH AS A MEMBER YOU GET:
Free 30 minute Oxygen Facial
Option to upgrade to a full hour for just $40
Option to bring in a friend for the same facial at just $50 to them
50% off all IPL services
25% off all other services (see exclusions in FAQs online)
Option to give a friend your FREE treatment if you’re unable to have it – for just $25
10% off all Ultraceuticals Products
VIP status – giving you priority bookings
Exclusive Club Member special offers
PLUS: 50% off last minute specials for you & your friends
Hope to see you soon!